2020 Certification Program Information and Training Schedule:

Expert Training for your internal software Administrator(s), Managers, Data Specialists.

Submit Registration Form to Reserve your spot.  Registrations are on a first come first serve basis and sessions will become closed once filled: See Form link at bottom of page.

Email us to ask about certification training at your location.

Please contact us to book a Certification Training session.

Upcoming training dates: March 25, 26, 27, 2020 and June 8, 9, 10, 2020


**Submit registrations early as seating is limited**

Level 1 first 2 days, Level 2 is the third day

Level 3 (contact us to book separately on an individual basis, upon completion of L1 and L2)

Level 1 - DAY 1 Basic:  "How to Manage your Database"

This course covers the CRMS Administration Module, Category Table, Administration Tabs, Agency Information, Audit Log, User Groups, User Administration, Interface Sorting, Client Lockbox, Program Management, Workflow Administration, Postal Code Counties, CRMS Search Engine, Search Dashboard, Client Chart.

Level 1 - DAY 2 Basic: "Reports and Data Quality Training"

Forms/Notes Section, Reportable Forms vs. Notes, Client Contacts, Groups, Information and Referral, Non Client Services, Reports Section, MIS & CDS Maintenance Plan to Ensure Good Data Quality, Non CDS/MIS Report Cheat Sheet (Client Tab, Contact Tab, Miscellaneous Tab, Information and Referral Tab, Management Reports Tab, CRMS Management Reports).

Level 2 Intermediate: "How to use Doc Design Software"  (to create your own Custom Reportable Forms and Custom Reports Based off of your Reportable Forms).

Save money by creating your own Note/Form Templates and Reports. This course covers, CRMS Document Design, Creating Reportable Forms, Designing Reportable Forms, Formatting, Tips and Tricks, Shortcut Keys, Copy/Paste, FAQs, CRMS Data Exporter, Install Data Exporter Utility, Creating Custom Reports. With Level II training, the CRMS Administrator can create these electronic documents vs. having CRMS Programmers create them, saving your organization ongoing development costs.

Level 3 Advanced IT Specialist: "Data Extraction, Manipulation and Report Creation for Internal Data Analysis" (assumes prior knowledge of Crystal Reports, MS Access or MS Excel)

The CRMS Level III Certification program will instruct CRMS Administrators on how to access the CRMS MySQL Database via SQL queries, using, Microsoft Access, Microsoft Excel or Crystal Reports. A Level III Guide will be provided for easy reference for locating the desired data points. Level I and Level II are mandatory pre requisites. This intensive advanced IT Training session will review the CRMS Database structure, covering, Demographics, Agency History, Community Treatment Orders, Medications, Other Illnesses, Consent Summary, Education, Incarcerations, Charges, E.R. Visits, Hospitalizations, DATIS, Non Client Services and Information & Referral.  This course is offered exclusively at our training facility in Kingston, Ontario as an individual one-on-one session that is tailored to your specific organization.

Book your Certification Course(s) by submitting a completed Training Registration Form to: naomi@crms-software.com

All Certification Courses are provided at our Training Facility at 721-1 Progress Ave, Kingston, Ontario K7M 6S4.



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